1. Who We Are

Trust Brokers operates a cryptocurrency investment platform accessible at https://trustbrk.com. We are the data controller for the personal information you provide to us.

For privacy-related enquiries, contact us at support@trustbrk.com.

2. Information We Collect

We collect information you provide directly when you:

• Register an account: name, username, email address, phone number, country, address and password
• Complete KYC verification: government-issued ID documents and proof of address
• Make transactions: cryptocurrency wallet addresses, transaction IDs and payment screenshots
• Contact support: messages, ticket content and any attachments you send

We also automatically collect technical data such as IP address, browser type and device information when you use our platform.

3. How We Use Your Information

• To create and manage your investor account
• To process deposits, investments and withdrawal requests
• To verify your identity and comply with anti-money laundering obligations (KYC/AML)
• To send you transactional emails and important account notifications
• To detect and prevent fraud, unauthorised access and other illegal activities
• To improve and personalise your experience on the platform
• To respond to your support requests and enquiries

4. Sharing of Information

We do not sell, trade or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Legal compliance: when required by law, court order or government authority
• Fraud prevention: to protect the rights, property or safety of Trust Brokers, our users, or the public
• Service providers: trusted partners who assist us in operating our platform, bound by confidentiality agreements

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive account data
• Two-factor authentication (2FA) options for account access
• Regular security audits and penetration testing
• Strict access controls — only authorised personnel can access your data

Despite these measures, no system is completely secure. We encourage you to use a strong, unique password and enable 2FA on your account.

6. Cookies

We use essential cookies to maintain your session and keep you logged in securely. We do not use advertising or tracking cookies. You can control cookie settings through your browser, but disabling essential cookies may affect platform functionality.

7. Data Retention

We retain your personal data for as long as your account is active or as required by applicable law. If you close your account, we may retain certain records for up to 7 years to comply with legal and regulatory obligations.

KYC documents are retained for a minimum of 5 years as required by anti-money laundering regulations.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you
• Correction: ask us to correct inaccurate or incomplete data
• Deletion: request deletion of your personal data (subject to legal retention requirements)
• Portability: receive your data in a structured, machine-readable format
• Objection: object to processing of your data for certain purposes

To exercise any of these rights, contact us at support@trustbrk.com.

9. Third-Party Links

Our platform may contain links to third-party websites (such as TradingView charts or CoinMarketCap). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our platform is not directed at anyone under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a person under 18, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. We recommend checking this page periodically. Continued use of the platform after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our privacy team at